| About Us |
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Company Background &
History
When you build a
relationship with EDP Supply, you are building more than a
relationship, you are building a partnership! We are guided by
the unique philosophy that a quality printing ink provider
should be more than a source for supplies. We are a consultant
and a partner that you can count on to bring you the solutions
that reduce your overall costs and drive efficiencies. EDP
Supply is focused on providing you with the best products for
your specific needs at the very best price.
We have proven ourselves as the local market leader by
offering our customer/partner with the most extensive service
offering available. Let
EDP Supply be your partner.
At
EDP SUPPLY, we specialize in providing the best quality inks and
toners at the best possible prices to businesses and consumers.
As a full-service supplies company, EDP SUPPLY offers premium
compatible and brand-name ink and toner cartridges for every
machine that prints.
EDP Supply was founded in 1986 with a mission to fulfill
the paper, printer, ink and toner needs for businesses & people
in the Palm Beach, Broward and Dade counties of Florida by
providing quality, low cost ink cartridge options compared to
name brand OEM cartridges. Based in Pompano Beach, FL, EDP
Supply has grown into the local community’s known provider of
top quality paper, imaging supplies for laser printers, copiers,
fax machines, cash registers and point-of-sale systems.
This was accomplished because of our commitment to
quality, green American-made, low cost options and the belief
that "The customer is everything." Our team is dedicated to
getting our customers the products they need, saving them money
and the environment at the same time. EDP Supply is able to
process and deliver any order at no risk with our
Simple 100% Guarantee.
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know our business and people look to us for answers! |
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Customer Service
The EDP Supply Guarantee
is one you can count on!
At EDP Supply, every decision is made with only the
customer in mind.
Our goal is to make each transaction with you a no-hassle
experience. We will strive in every endeavor to make sure that
our relationship is built on honesty, integrity, service and
quality. Our
mission is to provide you with consistent and superior customer
satisfaction. We
intend to do this by providing professional, accurate, and
timely deliveries to the location of your request.
At the time of delivery, please thoroughly inspect your
shipment for any occurrences of defect, inaccuracy, concealed
damage, or shortage. EDP Supply guarantees easy and efficient
product ordering by; the process is simple once an account is
set up by our customer support team. Orders may be placed in a
number of ways:
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Secure website (available
24/7) with unique login and password (training will be
provided not only on
ordering, but also on accessing important reports and
order
tracking/delivery
verification) |
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Ø Faxing to our Dedicated
Free fax line at 954-782-8456. |
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Calling number
954-782-8456 to the dedicated assigned customer service
team with
extended hours. |
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| The customer is able to choose how they wish to receive order
confirmations: either via email or fax.
If there is an expected delay in order fulfillment, the
customer will be told immediately if the order was called in, or
contacted immediately to discuss options.
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Product Education
EDP Supply has extensive knowledge of the
products to serve every companies needs big & small. We have
been providing ink and toner to customers and agencies just like
yours for over ten years. We are active partners and make
recommendations to our customers on appropriate product usage
and education. We
will continue to provide education, support, and guidance
directly and through our manufacturing partners.
Product descriptions and recommended use information is
available whenever you need it.
Item Substitution Policy
It is EDP Supply’s policy to only ship the
exact product that a customer has ordered and, regardless of
circumstance, we will not intentionally ship substitute items
without the customers’ informed consent.
In the normal course of business, manufacturing issues
and demand spikes can cause long term shortages of critical
items. In these
cases, EDP Supply staff will attempt to identify and procure a
like item as a temporary substitution.
These items will be presented to the customer who will
determine the acceptability of the substitution based on any
functional or price differences.
If approved, open orders for the original item will be
fulfilled with the substitution until adequate supply of the
original item is available or until the customer deems
appropriate. We
will only suggest substitute items of equal or greater value and
equivalent or better functionality at no additional cost to the
customer.
Return Policy
Our Simple, 100% Guarantee - We guarantee
your complete satisfaction with all of our products and
services. If you
are not totally pleased, return your purchase for a replacement
or your money back – your choice, not ours
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| Products |
 Laser Printers & Copiers
Compatible Toner Cartridges
Our
suppliers are the world’s premier toner remanufacturing
companies. Their focus on quality and innovation allows
them to produce cartridges that meet or exceed the
performance of brand-name cartridges from HP, Lexmark,
Brother, Canon, Samsung, and many others – and save you
25%-60% on your printing costs.
New OEM
Toner Cartridges
We also
offer OEM or brand-name products per request – or in the
event that a compatible cartridge is not available. |
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Inkjet Printers
Ink Cartridge
Refills
We refill many
cartridges, including HP, Dell, Lexmark and also some Canon and
others, right in the store.
We clean your empties, we fill them with the world’s best
“Made in the USA” inks that are specific to your cartridges, and
we test them – and you save 40%-70%.
We never use so-called “universal inks” – and we always
fill to capacity (unlike many new cartridges).
Compatible Ink
Cartridges
Our compatible ink
cartridges – for HP, Lexmark, Dell, Canon, Brother, Epson and
others – save you 25%-50% off the cost of new cartridges.
They are filled, by our suppliers or right here in our
store, with the highest quality inks that are specific to that
cartridge. And our
compatible cartridges are always filled to capacity.
New OEM Ink
Cartridges
We also stock a
broad line of new OEM or brand-name cartridges if you prefer
them.
FAX Machines
Some fax machines
use toner cartridges, some use ink cartridges, and others use
ribbons. We carry a
broad selection of fax supplies for all brands of machines with
savings of up to 60% We proudly offer
products for these great brands and many others: |
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| Distribution |
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EDP Supply assures accurate
and timely order delivery and efficient returns
processing to all of our customers.
For our local customers, we will deliver your
order personally within 1-2 business days or you can
pick your order up from our local store at 641 NE 33rd
St. Pompano Beach, FL 33064 by calling us first at
954-782-07135 and letting us know. |
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For our
out of area customers, products will be shipped from our
location shown.
Normal delivery time is 1-3 business days from receipt of
order |
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More Reasons
to Choose EDP Supply
Made in
America Commitment
Many of the products in this industry – including bulk ink, new
and remanufactured ink and toner cartridges, fax ribbons, and
more are manufactured overseas.
We will always strive to use and sell products that are Made in
the USA, unless they simply are not available at the highest
levels of quality and value that we demand.
Our
Compatible Inkjet Cartridges
Our new, 100% compatible inkjet cartridges are manufactured
overseas. However,
the inks used in virtually all of these cartridges are made in
the USA – the finest inks in the world.
We have found these cartridges to be the best available
anywhere, offering you the highest quality and exceptional
value.
Our Inks
We use inks that are “Made in the USA” – the finest in the world
– in refilling your ink cartridges.
All of our inks are specifically formulated to match the
original ink in your cartridges.
Our Toner
Cartridges
Our suppliers are the premier toner remanufacturing companies in
the United States.
Their focus on quality and innovation allows them to produce
cartridges in their state-of-the-art manufacturing plants that
meet or exceed the performance of OEM cartridges from HP,
Lexmark, IBM, Canon, and others – many of which are made
overseas.
Our Ribbons
Our ribbons, for fax machines, point-of-sale systems, cash
registers, and other printing equipment, are manufactured in the
USA to the highest quality specifications.
They meet or exceed the performance of OEM products from
Panasonic, Brother, Sharp, IBM, Epson, and others. |
 Green
Initiatives
EDP Supply strives to
maintain community-conscious Green Initiatives.
Saving the Environment
It
takes more than 3 quarts (3/4 gallon) of oil to make a new toner
cartridge. Every
time you buy a remanufactured cartridge and recycle your empty
one, you not only save oil, but you also avoid filling our
landfills with plastic that takes centuries to degrade. Now, you can save from 30% to 70% of the cost of new cartridges
and help to save the environment at the same time.
Seldom does this combination occur, as we are typically
asked to pay a premium, often a significant premium, for being
environmentally conscious and buying “green” products. |
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Join EDP Supply's Recycling
Program
Our Recycling Place does more than offer your organization
a free, easy-to- use,
environmentally
preferableway to dispose of your empty
cartridges. |
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Recycle all brands
of empty printer cartridges including original HP,
Brother,
and Lexmark, as well as used cartridges from
other
manufacturers |
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Download
prepaid
shipping
labels and order
free
recycling
boxes
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Click
here
to set up your location and start
recycling today!
By reducing the waste stream and keeping cartridges out of landfills, you’re making an
environmentally
preferable choice. |
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| Since 2004, Our Customers Have: |
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Conserved more than
13,000 gallons of oil that did not have to be
used to create the plastic in new cartridges. |
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Kept more than 22 tons of plastic and other non-biodegradable
materials out of our landfills by having us refill their ink
cartridges, buying remanufactured products, and recycling
their empty cartridges with us. |
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Saved more than $1,400,000 as compared to buying at
office store prices. |
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Take a Minute to Compare:
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536 New
Toner Cartridges
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500+
Gallons of Oil Used to Produce Plastic
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880 Pounds
of Trash
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1000s of
Years to Decompose in Our Landfills
Office Store Price $69,278
vs.
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536
Remanufactured Toners
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ZERO
Gallons of Oil Used to Produce Plastic
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ZERO Impact on Landfills by Reusing & Recycling
Low EDP SUPPLY Price $44,237
– YOU SAVE 36% |
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Charitable Efforts
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EDP
Supply strongly believes in giving back to the community though
charitable efforts. We will also partner with you to offer a
great fundraising program that will:
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Maximize income for
your school or organization
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Minimize your time
and effort
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Save your customers
money
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Help to conserve
our environment
Small Business
EDP Supply is dedicated to doing their part
for the economy. We are a certified Small Business Enterprise
(SBE) helping government agencies reach their mandated small
owned business goals. EDP Supply demonstrates a focus on
compliance. |
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Drug-Free
Workplace Policy
In order to provide quality service and
products for our customers and to ensure a safe drug-free
workplace for our employees, it is Company policy to strictly
prohibit the manufacture, distribution, dispensation, possession
or use of illegal drugs, non-prescribed controlled substances,
or alcohol in our workplace, on Company business or while
operating a Company or leased vehicle.
An employee who abuses drugs or alcohol creates a risk
not only to the safety, security, and health of him or herself,
but to the ability of the Company to provide quality services
for our customers.
The Company is committed to preventing drug and alcohol abuse in
our workplace.
Use of illegal drugs, controlled
substances, or alcohol results in the presence of substances in
the body, which can lower a person's productivity, affect
coordination, and slow reflexes.
The use of unlawful drugs or controlled substances,
including marijuana, can leave those substances in your body for
as long as two or three days and in some cases ten days or
longer. Employees
at work with such substances in their system not only present a
danger to our workplace and violate state and federal laws, but
are also in violation of Company policy.
Employees who violate this policy may be subject to
termination.
Employees at work under the influence of alcoholic beverages may
be subject to termination.
To provide for a safer and more productive
work environment, the Company may require as a condition of
continued employment that an employee undergo laboratory testing
to detect illegal drug or alcohol use.
In order to detect the use of these substances, an
employee may be directed to submit to urinalysis drug testing, a
blood test or a breath scan.
Any applicant who refuses to submit to the pre-employment
drug test shall be ineligible for hire and any offer of hire is
conditioned upon satisfactory drug test results.
Employees who refuse to be tested or who test positive
for the illegal use of drugs or the use of alcohol will be
subject to discipline, up to and including termination of
employment. Any
illegal drugs found on the Company’s property will be turned
over to appropriate law enforcement authorities.
An employee who causes an accident or injury on the job
who refuses a drug test or whose test is confirmed positive will
forfeit all workers' compensation medical and indemnity benefits
and is subject to termination unless the employee can prove that
the drugs did not contribute to the accident.
Employees who voluntarily come forward to
admit a drug or alcohol problem before being asked to be tested
will be given one opportunity to undergo rehabilitative
treatment. Such an
employee is responsible to successfully complete at his/her own
expense such a Rehabilitative Treatment Program and must agree
to comply with the requirements of a Relapse Prevention Program
as well as follow-up drug testing prior to returning to work on
a probationary basis.
Refusal to submit to the Relapse Prevention Program or to
follow all of the Rehabilitative Treatment Program's
recommendations will result in immediate termination.
If the employee works in a safety sensitive area or
operates company vehicles or equipment, the employee may not be
allowed to report to work during rehabilitation which will be
determined by the company.
Equal
Employment Opportunity
Nondiscrimination and diversity are foundation principles in our
Company. It is company policy to hire and promote the
best qualified candidate measured against the requirements of
the job, and to provide equal employment and advancement
opportunity for all individuals without discrimination because
of race, creed, color, gender, religion, age, national origin,
disability, veteran, marital status or any other protected
status.
The
Company also makes reasonable accommodations for disabled
employees if informed of the need for accommodation.
Employees who would like to be considered for accommodation
assistance should state in writing whether they have a mental or
physical impairment that substantially limits one or more life
activities, or have a record of such impairment, or have been
regarded has having such an impairment. Employees should state
and describe if there are any positions or types of positions
for which they should not be considered, or job duties that they
cannot perform because of physical or mental disabilities.
Such description should include what accommodation, if any, the
Company could possibly make to enable proper and safe job
performance.Information obtained concerning individuals requesting
accommodations is kept confidential, except that leaders and
managers may be informed regarding restrictions on the work
duties of disabled individuals, and information regarding
necessary accommodation.<small>
This
policy applies to all areas of employment, including
recruitment, hiring, training, promotion, compensation,
benefits, transfer, and social and recreational programs.
Affirmative Action Policy
Statement
It is the policy of EDP Supply to provide
employment, training, compensation levels, transfer, or
promotion opportunities and all other aspects of employment
without regard to gender, race, color, religion, national
origin, age, disability, veteran status or any other protected
status. When hiring or promotion activity occurs,
we will take affirmative action to seek out qualified
applicants. At EDP
Supply., all terms and conditions of employment are and will
continue to be established on the basis of individual
qualifications and ability to perform the job.
Our Affirmative Action policies are
available for review by all employees.
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